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Returns & Exchanges
We want you to love your sanctuary. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare Your Package
Place the unused items in their original packaging, ensuring all tags and labels remain attached.
3
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing